Browsing by Author "T., Ravichandran"
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Three essays on the performance impact of business process outsourcing
Suresh, Sukruth (Rensselaer Polytechnic Institute, Troy, NY, 2017-08)Extant research (including the first two essays) examines the performance impact of outsourcing from the perspective of discrete client-vendor relationships, the third essay examines the impact that the client firm’s ...