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    The integration of service innovation into an existing model for volume and variety

    Author
    Roberts, Desiree M.
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    9710_Desiree M Roberts Dissertation.pdf (1.997Mb)
    9711_Desiree M Roberts Abstract of.pdf (32.62Kb)
    Other Contributors
    Gautschi, David A.; McDermott, Christopher M.; Geisler, Cheryl; Berg, Daniel S.;
    Date Issued
    2008-05
    Subject
    Management and technology
    Degree
    PhD;
    Terms of Use
    This electronic version is a licensed copy owned by Rensselaer Polytechnic Institute, Troy, NY. Copyright of original work retained by author.;
    Metadata
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    URI
    https://hdl.handle.net/20.500.13015/4053
    Abstract
    Description
    May 2008; School of Management
    Department
    Lally School of Management and Technology;
    Publisher
    Rensselaer Polytechnic Institute, Troy, NY
    Relationships
    Rensselaer Theses and Dissertations Online Collection;
    Access
    Restricted to current Rensselaer faculty, staff and students. Access inquiries may be directed to the Rensselaer Research Libraries.;
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    • RPI Theses Online (Complete)

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