Implications of unmet demand within the context of supply chain restoration

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Authors
Howell, Brendan Jeffrey
Issue Date
2015-05
Type
Electronic thesis
Thesis
Language
ENG
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Industrial and management engineering
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Abstract
In this thesis, a new supply chain restoration model is created that aims to model the impact that yielded unmet demand has on customer loyalty in supply chain systems during periods of restoration. When an extreme event such as an earthquake or a hurricane disrupts a supply chain system, diminishing the amount of supply that facilities are able to produce in that supply chain system, certain restoration strategies can be carried out as a means of restoring capacity and ultimately maintaining customer loyalty. Our model incorporates a back-up-facility-purchasing strategy that allows for disrupted facilities to receive temporary supply that can be used for meeting customer demand.
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May 2015
School of Engineering
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Rensselaer Polytechnic Institute, Troy, NY
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