Sensemaking in a multimodal collaborative environment

Briggs, Shannon
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Other Contributors
Search, Patricia
Su, Hui
Lewis, Barbara J.
Zhou, Yalun (Helen)
Gray, Wayne D., 1950-
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Communication and rhetoric
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I use the brainstorming tool as the blueprint to explain users' cognitive schema, and then using scenario scripts, I propose ways to integrate the intended users’ cognitive processes into the development of our software through the lens of scenario-based design. My application of structured analytic techniques (which can be seen in Figure 1.1) is a new design approach to creating digital tools and software for intelligence analysis. I explain how these techniques are already utilized by intelligence analysts (Beebe & Pherson, 2014) and how these can be integrated into a cognitive and immersive environment to support multiple users and multimodal interactions in a way that is useful for intelligence analysis. Leveraging the capabilities of the cognitive and immersive room, I propose that our software enables a more collaborative and efficient sensemaking process. The specific research questions formulated for this stage of my research is: 1) How can I translate the analog environment of the intelligence analysts to a digital environment?, and 2) How can I incorporate existing tools, such as the sticky-notes tool, to help bolster sensemaking according to Pirolli and Card (2005).
May 2020
School of Humanities, Arts, and Social Sciences
Dept. of Communication and Media
Rensselaer Polytechnic Institute, Troy, NY
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